Updated
July 17, 2026
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The Koala Mattress is the bed-in-a-box most Australians think of first, and for good reason: it is well built, backed by fast free delivery and a 120-night trial, and its double-sided comfort layer lets you flip between two firmness levels at home. In this honest review we break down how the current Kloudcell model is built, how it feels, what it costs across every size, and, just as importantly, where it wins and where a cheaper or springier rival will serve you better.
Koala is a strong all-foam mattress, but it is not the last word in value or in support for every body type. Throughout this review we point out exactly who it suits and, in the comparison and who-it-is-for sections, the alternatives we rate higher for the money – the Origin hybrid, the Emma and the value-focused Newentor.
Sleep Society rating
Koala Mattress ★★★★☆ 4.0/5
Firmness: Flippable medium-firm / firm | Queen: $1,249 (check current price) | Trial: 120 nights | Warranty: 10 years
How it scores
Build quality and comfort are solid for an all-foam bed and the flip-to-firm cover is genuinely easy to use. Value scores lower: Koala sits at the upper end of the market and cheaper hybrids now undercut it, which is why we point value hunters toward the Origin and Newentor below.
The bottom line
The Koala Mattress is a comfortable, well-supported all-foam bed with a clever flippable firmness layer, fast free delivery and a 120-night trial – a safe, low-effort choice. But it is priced at the top of the bed-in-a-box market, it is all-foam so it lacks the bounce and airflow of a spring hybrid, and the warranty is a shorter 10 years. If you want more support and better value, we rate the Origin hybrid higher for the money; the Emma and Newentor are also worth a look before you commit.
We assess every mattress on the same five criteria – quality, value, comfort, ease of use and perks – using the brand’s published construction, aggregated owner reviews from ProductReview.com.au and CHOICE, and hands-on assessment of the feel, cover and setup. We re-check pricing on the brand’s live page at each update.
The Koala suits sleepers who want a no-fuss, well-known all-foam bed, couples who value low motion transfer, and anyone who wants same-day metro delivery and a long 120-night trial. If you sleep on your back or stomach, flip it to firm; medium-firm covers most side and combination sleepers.
That said, it is not the best value in its class. If you want more support and edge-to-edge airflow for a similar or lower price, our top pick is the Origin pocket-spring hybrid. Hot sleepers and those who like a plusher hug should look at the Emma, and anyone on a tighter budget will get more mattress for the money from the Newentor hybrid. Start with our best mattress in Australia guide if you want the full shortlist.
Deal: $100 Off
"I bought two double mattresses for each of my teenage boys. They said they are having the best sleep ever. My problem is trying to get them out of bed now.Everyone at Koala were very helpful, I had a lot of questions before buying and they were all answered professionally. Even the delivery guy was fantastic." Koala Review
The current Koala is a 25cm all-foam mattress built around its flippable comfort layer. From the top:
Koala’s foams are GECA (Good Environmental Choice Australia) certified, the mattress is designed in Sydney, and it ships compressed in a box for free.
Origin Mattress
The Best Value for Money Hybrid Mattress In Australia → Origin Mattress
On the medium-firm side the Koala rates about 7.5/10 on the firm scale – supportive with a light contour that suits most side and combination sleepers. Flip the comfort layer for the firm side, roughly 8.5/10, which better suits back and stomach sleepers or heavier bodies who want less sink. Neither side is genuinely plush, so committed soft-mattress sleepers should look at the Emma instead.
As a zoned all-foam bed the Koala isolates motion well, so a restless partner getting in or out is unlikely to wake you.
The TENCEL cover breathes and manages moisture, and the Kloudcell foam runs cooler than dense memory foam, but as an all-foam bed it moves less air than a pocket-spring hybrid. Dedicated hot sleepers will do better on the airflow of the Origin hybrid.
There is a mild new-foam smell on unboxing that clears within a day or so in a ventilated room.
| Size | Dimensions (cm) | Price (RRP) |
|---|---|---|
| Single | 92 x 188 x 25 | $890 |
| King Single | 107 x 203 x 25 | $990 |
| Double | 138 x 188 x 25 | $1,150 |
| Queen | 153 x 203 x 25 | $1,249 |
| King | 183 x 203 x 25 | $1,490 |
Type: all-foam · Firmness: flippable medium-firm / firm · Height: 25cm · Trial: 120 nights · Warranty: 10 years · The original Koala Mattress is not sold in Super King. Prices checked July 2026; Koala runs frequent sales, so confirm the current price.
The Koala Mattress starts at about $890 for a single and runs to $1,490 for a king, with a queen at $1,249. That puts it firmly at the upper end of the bed-in-a-box market. It is a good mattress, but you are paying a brand premium: pocket-spring hybrids with more support and airflow now sell for similar or lower prices. Koala discounts regularly, so check the live price before you buy – and compare it against the alternatives we rate higher below.
"Literally everything about this mattress was awesome. Same day delivery with tracking, the affordable price tag and the mattress itself is comfortable.. And the best part? I can't feel it when my partners gets out of bed in the morning. What more could you want!" Customer Review
Deal: $100 Off
Koala ships free Australia-wide and offers same-day delivery in Sydney, Melbourne, Brisbane, Perth and Adelaide on in-stock orders. The mattress arrives compressed in a box; you slide it onto your base, cut the plastic and it expands within a few hours. Returns during the trial are free and Koala arranges collection, so you are not left disposing of a mattress yourself.
Prefer a longer warranty and a springier feel? Our top-rated hybrid backs its bed for longer and often costs less.
With GECA-certified high-density foams and a 10-year warranty, the Koala should last around the typical 7–10 year mattress lifespan. Rotating it head-to-toe every few months and using a protector will keep it in shape. Note that the 10-year cover is shorter than the 15 years or more offered by some rivals, which is worth weighing at this price point.
Yes. Unzip the cover and flip the double-sided Kloudcell comfort layer to switch between medium-firm and firm. It takes a couple of minutes and needs no tools.
On its medium-firm side it cushions the shoulders and hips reasonably well for side sleeping. Side sleepers who want a softer, deeper hug may prefer the Emma.
The TENCEL cover and Kloudcell foam run cooler than dense memory foam, but as an all-foam bed it is less breathable than a pocket-spring hybrid like the Origin.
Yes. For similar or lower money the Origin hybrid adds pocket-spring support and airflow, and the Newentor hybrid is a strong budget pick. The Koala earns its place if you specifically want the brand and its flip-firmness cover.
Deal: $100 Off
Still deciding? Start with our best mattress in Australia guide.
